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Legal

Terms & Conditions

Last updated: 6 October 2026

1. Check-in / Check-out

Standard check-in 02:00 PM; check-out 12:00 Noon. Early check-in or late check-out is subject to availability and additional charges.

2. Identification

A valid government-issued photo ID is mandatory for every adult guest. Foreign nationals must provide Passport, Visa and applicable documents, and Form C will be filed as required under the Foreigners Act.

3. Tariff & Payment

Room tariff is exclusive of applicable taxes. Advance or full payment may be required at check-in. A refundable damage deposit may be taken at the sole discretion of the B&B Unit Care Taker.

4. Occupancy & Visitors

Only registered guests may occupy the room. Visitors require the approval of the B&B Unit Care Taker and must furnish ID. No visitors are permitted beyond 09:00 PM.

5. Prohibited Conduct

Alcohol, illegal drugs, firearms, explosives, gambling, unlawful or immoral activity, non-vegetarian food, and disturbance to other guests are strictly prohibited on the premises.

6. Smoking

All rooms and indoor areas are non-smoking. Smoking inside the room attracts a cleaning and deodorisation charge.

7. Valuables

Guests must keep valuables in the room safe or deposit them with the B&B Unit Care Taker against receipt. The B&B Unit Care Taker is not responsible for loss, theft or damage to articles not so deposited.

8. Damage to Property

Guests are liable for the full cost of any loss of or damage to the B&B unit or its property caused by the Guest, accompanying persons or their visitors, and authorise the B&B Unit Care Taker to recover the same.

9. Access to Rooms

Housekeeping, maintenance, inspection and emergency access to rooms are permitted at reasonable hours and at any time in an emergency. Guests may be relocated if essential maintenance is required.

10. Quiet Hours

10:00 PM to 07:00 AM. Kindly respect the devotional character of the neighbourhood and of fellow guests.

11. Pets

Pets are not permitted on the premises.

12. Lost & Found

Items left behind will be retained and handled as per B&B policy and thereafter disposed of at the discretion of the B&B Unit Care Taker.

13. Right of Refusal

The B&B Unit Care Taker reserves the right to refuse or discontinue service for unlawful, abusive, intoxicated, violent or disruptive conduct, without refund.

14. Use of Premises at Own Risk; Guest Indemnity

The Guest and all accompanying persons occupy and use the room, bathroom, balcony, staircases, terrace, corridors, lobby, parking, garden, wellness facilities and every other part of the premises entirely at their own risk. The Guest agrees to indemnify, defend and hold harmless Krishnabhumi Holydays, the B&B Unit Care Taker, and their respective owners, operators, directors, employees and agents against any and all claims, demands, actions, costs, damages, injury, illness, disability or death suffered by the Guest or by any accompanying person, arising out of or in connection with: (a) the Guest’s own act, omission, carelessness or negligence; (b) intoxication or the influence of any substance; (c) any pre-existing or undisclosed medical, physical or mental condition; (d) misuse of, or failure to follow instructions relating to, any facility, equipment or amenity; (e) non-observance of posted safety notices, barricades or staff instructions; (f) participation in any activity, excursion, darshan, parikrama or third-party service arranged at the Guest’s request; and (g) any self-inflicted harm, however caused, sustained during the stay.

15. Electrical Equipment & Appliances — Guest’s Undertaking

All electrical fittings, switches, sockets, geyser, air-conditioner, lighting, kettle, induction plate and other equipment are handed over to the Guest at check-in in tested, safe and working condition, as acknowledged in Section D of this Card. The Guest undertakes to:

  • (a) satisfy himself/herself of the condition of all such equipment at the time of taking over the room, and report any defect, spark, exposed wire, water ingress or malfunction to the B&B Unit Care Taker immediately and before further use;
  • (b) not tamper with, open, repair, bypass, overload or modify any electrical fitting, distribution board, wiring or appliance;
  • (c) not bring into or operate in the room any personal high-load appliance — including heaters, immersion rods, irons, cooking or heating devices — without the prior written permission of the B&B Unit Care Taker;
  • (d) ensure that equipment is not operated with wet hands or in contact with water, and that children are not permitted to operate or access any electrical point unsupervised;
  • (e) switch off and unplug appliances when leaving the room.

Any untoward incident, shock, burn, fire, injury, loss or damage arising from the Guest’s use, misuse, tampering, overloading or unauthorised appliance, or from the Guest’s failure to report a known or apparent defect, shall be the sole undertaking, responsibility and liability of the Guest, who shall indemnify the B&B Unit Care Taker accordingly.

16. Minors, Senior Citizens & Persons Requiring Assistance

Children below 12 years and any person requiring assistance must at all times remain under the direct supervision of the accompanying adult Guest, who accepts full responsibility for their safety on the premises, including on staircases, terraces, balconies and around water and electrical points.

17. Nuisance to the community

Guest should not create any nuisance to the community.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at Mathura, Uttar Pradesh shall have exclusive jurisdiction.

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